1. Introduction
This Privacy Policy explains how the Company collects, uses, and protects the personal information of users who visit the Website or contact the Company to request services.
By using the Website, the user accepts the practices described in this Privacy Policy.
2. Personal data collected
The Company may collect the following categories of personal data when the user voluntarily provides them via forms, email, or phone:
First and last name.
Email address.
Phone number.
Address of the property where the service is required.
Additional information that the user chooses to share in the message.
In addition, technical data such as IP address, browser type, pages visited, and access times may be collected automatically through cookies or similar technologies.
3. Purposes of processing
The Company uses personal data for the following purposes:
Responding to information and quote requests.
Scheduling visits and providing roofing services.
Maintaining communication related to the requested service.
Improving the Website and user experience through traffic analysis.
Data will not be used for purposes incompatible with those described here without first informing the user.
4. Legal basis (where applicable)
Where applicable, data processing is based on:
The user’s consent when submitting forms or contact details.
The necessity to perform a pre‑contract or service contract.
The Company’s legitimate interests in improving its services and preventing fraud.
5. Sharing data with third parties
The Company does not sell users’ personal data.
Data may be shared only with:
Technology service providers (for example, hosting, email tools, form tools) that process data on behalf of the Company under confidentiality agreements.
Competent authorities when required by law or legal process.
6. Cookies and similar technologies
The Website may use cookies or other technologies to:
Remember basic user preferences.
Analyze use of the Website and improve its performance.
The user can configure their browser to reject cookies, although this may affect some Website features.
7. Data retention
The Company will retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations or resolve disputes.
After such periods, data may be blocked or securely deleted.
8. Users’ rights
Under applicable law, the user may exercise the following rights regarding their personal data:
Access: Know what data is processed.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of data where legally appropriate.
Restriction or objection: Object to or restrict certain processing activities.
To exercise these rights, the user may contact the Company through the channels indicated on the Website, providing proof of identity.
9. Information security
The Company adopts reasonable security measures to protect personal data against unauthorized access, use, or disclosure.
However, no system is completely secure, and absolute security of information transmitted over the Internet cannot be guaranteed.
10. International data transfers
If personal data is stored or processed on servers located outside the United States, the Company will take measures to ensure an adequate level of protection in accordance with applicable regulations.
11. Children’s privacy
The Website and the Company’s services are not directed to individuals under 18 years of age, and personal information from minors is not intentionally collected.
If it becomes known that data from a minor has been collected, steps will be taken to delete it as soon as possible.
12. Changes to this Privacy Policy
The Company may update this Privacy Policy at any time by publishing a new version on the Website with the date of the last update.
Continued use of the Website after such changes will constitute acceptance of the modified Privacy Policy.
13. Contact
For questions or requests related to this Privacy Policy or the processing of personal data, the user may contact the Company through the contact details provided on the Website.